About Me
My Story
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Work History
01
02-2013 to 05-2023
Assistant Manager Laser Media, Los Angeles , CA Developed loyal and highly satisfied customer base through proactive management of team customer service strategies. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs. Made hiring recommendations to increase company’s productivity and profitability with quality workers. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
02
06-2007 to 01-2013
Customer Service Representative Leaf Filter, Los Angeles , CA Offered advice and assistance to customers, paying attention to special needs or wants. Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns. Answered constant flow of customer calls with minimal wait times. Provided primary customer support to internal and external customers.
Education
01
2003-09
Associate of Arts: Management Science 2005-06
Santa Monica College – Santa Monica, Ca
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